Hostmanship: the art of making people feel welcome invites everyone who works with people to embrace a more genuine, heartfelt approach in all their interactions. In this second edition, authors Jan Gunnarsson and Olle Blohm illuminate the powerful benefits of cultivating a welcoming environment - enhancing pride, increasing appeal, and ultimately fostering greater success. Drawing on a tapestry of remarkable stories and diverse real-life scenarios, the book inspires its readers to shift their mindset and transform everyday encounters into opportunities for warmth and connection. Each narrative is thoughtfully chosen to resonate with anyone who seeks not only to serve but to truly make a difference. Engaging and thought-provoking, Hostmanship is a lively exploration of how a simple change in attitude can uplift the spirit and spark a ripple effect of positivity. Whether you manage a team, welcome guests, or simply interact with a variety of people daily, this book offers practical wisdom and heartfelt insight into the art of hospitality.
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