Don Norman’s essential work reveals the hidden challenges behind everyday gadgets and the often-overlooked principles of intuitive design. In this revised and expanded edition, Norman delves into why common products can lead to frustration - whether it's deciphering ambiguous controls or encountering unexpected interactions - and shows that the error is rarely with the user, but rather in designs that fail to follow the fundamentals of cognitive psychology. By advocating for designs that promote visibility, natural control-function relationships, and smart constraints, this insightful book guides us toward creating products that work harmoniously with human behavior. Rich with compelling examples, The Design of Everyday Things demonstrates that when designers commit to a user-centered approach, they can transform potential obstacles into effortless interactions, ultimately enhancing both usability and overall satisfaction.
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