Operations Management, 10th edition offers an in-depth exploration of how businesses operate and systematically improve their processes. Authored by renowned experts Nigel Slack, Alistair Brandon-Jones, and Nicola Burgess, this textbook equips you with essential theories and practical strategies to understand and enhance operational efficiency in any organization. The book stands out with its clear and structured approach, notably employing the "4 Ds" model of Operations Management to frame its insights. Readers benefit from real-life examples illustrated in dedicated "Operations in Practice" boxes, alongside case studies that bridge the gap between qualitative and quantitative analysis. Each chapter features worked examples, critical commentaries, and concise bullet point summaries that address key concepts. A fresh addition is the "Responsible Operations" section, which examines the social, ethical, and environmental dimensions of operations. With a wealth of international case studies and thoughtfully chosen examples, this edition remains a definitive guide for students and professionals alike.
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